Privacy Policy

Collection of Client Personal Data
If you apply for an account with us or through any of our Exchanger or Agents you will be required to provide us with personal data in order to verify your identity as required by law. If our business activity with you increases, we may require you to provide additional personal data in order to protect our business from risk and to continue our compliance with legal requirements.

Once you have established an account with us, we may use your personal data for the purposes of:

(a)allowing you to fund your account 

(b)verifying that you are the account holder if you contact us.

(c)informing you of any changes affecting your use of your account with us.; 

(d)contacting you for marketing of additional products or services we offer 

(e)contacting your for crime and fraud investigations, detection and prevention 

(f)collecting any amounts due from you
Pursuant to clause (d) above, we may contact you with promotional offers. You will always have the ability to opt out of any promotional contact. You may contact us at any time to remove you from this activity at

In connection with your request to open an account with us you authorize us and any other companies or agencies authorized by us to carry out identity verification checks, credit checks and fraud prevention checks with one or more licensed identity verification, credit reference and fraud prevention agencies and you authorize us to retain a record of the check.. We may also share the information which you provide to us with our affiliates or third parties for administration, data storage or processing purposes.

We may disclose your information to other companies owned or controlled by us, including their respective partners, agents and sub-contractors, for any of the above purposes. In addition, we may disclose your information as may be required by law, regulation or legal proceedings. Your information will not be given or sold to any outside organization for its use in marketing without your consent.

By applying for an account with us, you also consent to our using and/or disclosing of your personal data for the following purposes:
·         1. To selected third parties for the purposes of providing and operating our services and
·         2. Providing or arranging for third parties to provide customer care facilities

In providing our service to you we may be required to transmit your personal data to 3rd parties located outside the EEA in countries which do not have the same standards of protection for personal data as Gibraltar. By registering your personal data with us, you agree to such transfer and use of your personal data. We will at all times ensure that 3rd parties to whom your data is transferred have committed that they will comply with our data protection standards by putting in place a contract to ensure your information is adequately protected.

Access to Personal Data
You are entitled to see the information we hold about you. You may ask us to make any necessary updates to ensure your information is accurate and up to date. We are entitled by law to charge you a reasonable fee to meet our costs in providing you with your details

We take commercially reasonable efforts to secure your personal data and protect it from unauthorized access, use or disclosure. If you provided us with electronic data, we will secure your personal data on our servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All electronic personal information is transmitted to other Web sites through the use of Secure Socket Layer (SSL) encrypted protection. We will retain your personal information for a reasonable period or as long as required by law.

Privacy Policy Changes
We may change our policies in order to keep up with regulatory requirements or industry changes. All such changes will result in the posting of an updated Privacy Policy.

Contact Us
You may contact us at: